Once you start comparing the Linux vs. Windows hosting server, you’ll see the biggest difference when you log in. Linux use a command-line interface, where users enter strings of text to perform actions, compared with the familiar point-and-click interface used by Windows servers.
Some applications and features are only available for one specific type of hosting. For example, the popular cPanel hosting application runs only on Linux servers. Meanwhile, the Visual Basic or .NET programming languages are only available with Windows Hosting.
If any of this sounds overly confusing, check in with your web developer before making a purchase. If you’re planning to create a website on your own but web hosting seems too complex, instead take a look at our easy-to-use Website Builder or Managed WordPress.

Yes, you can have your domain registered elsewhere and still use our hosting service. You just need to point the domain to your account with us by updating its name servers to the ones listed in the Welcome email you will receive after purchasing the account. You can update the name servers through the registrar company for your domain. During the order process, select the option “Use my already registered domain”. If you wish to use a third-party DNS service, you would have to manually update the A and MX DNS records to point them to our server.

We provide a free website transfer service for new hosting accounts during the first 100 days of the hosting subscription. We can move your website to our server if you provide us with access to the old hosting provider. Detailed information is available in our site migration FAQ.
Instructions on manually moving over your website files can be found in our article Moving your existing site’s files.

You can transfer your domain here provided that it’s eligible* for transfer and we offer registration services for that TLD (a list of the TLDs available for registration is available on our domains page). You need to unlock the domain at the current registrar, as well as obtain its EPP authorization code. If you have an Account Panel, you can order a domain transfer from the Order menu -> Order / Transfer Domain. Alternatively, you can provide us with the EPP code, and we will generate the transfer order for you. The transfer procedure does not interrupt the operation of the domain name in any way, and your website and email will be working at all times. We will notify you as soon as the transfer is completed.
*For a domain to be eligible for transfer, the following conditions must be met: 
- The domain name has to be at least 60 days old, i.e. two months must have passed since its initial registration.
- The domain name must not have expired. If your domain name has recently expired, you need to renew it with the current registrar before you can transfer it away.
- Since transfers may take several days to complete, you should make sure that there is sufficient time until expiration. We recommend that you start transferring your domain name at least 7 days before the expiration.

You can contact us via the ticketing system accessible via the 24/7 Support section in your Account Panel, via email at [email protected], or through the live chat on our website. We strongly encourage our customers to use the ticketing system because it’s designed to help us process customer requests securely and quickly. Our average response time for tickets is 7 minutes.

For many people, either type of hosting will be just fine. However, there are a few key differences that might influence your choice between Linux vs. Windows Hosting.
Linux Hosting uses a command-line interface that might initially confuse users accustomed to pointing and clicking. That alone might make Windows based hosting your best choice, as its user interface is similar to what you’d find on desktop computers. It’s also your only choice if you need to use Visual Basic or .NET programming languages, or create databases using Microsoft Access or SQL.
On the other hand, many users swear by Linux Hosting due to its stability and security. When you make even the largest updates to your website or server, Linux Hosting rarely requires a reboot or restart. That means your site will be open for business when visitors come looking. Linux Hosting is also far more difficult for hackers to attack, that alone is good deterrence and they’ll move on to another target when faced with a Linux server.

Our hosting services are fully managed, so root access (including sudo) is not available to end users.

SSH access is available with all of our hosting plans. Note that it’s disabled by default. You can enable it from the Control Panel -> SSH Access section. Detailed instructions on connecting to the server over SSH can be found in our SSH documentation.

You can upload files to the server using the File Manager in the Control Panel or with an FTP client. Instructions on uploading with an FTP client are available in the Uploading files section of our knowledge base.

You can upgrade when renewing your account, or at any time through the Account Panel.